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Terms of use

These terms are between you and The Advice Room Limited, trading as Alderton Hale. By using this site you accept them.

Last updated 2 November 2026.

Who we are

Alderton Hale is a trading style of The Advice Room Limited, registered in England and Wales, company number 08663911. Registered office: Unit 7 Olympic Park, Olympic Way, Warrington WA2 0YL.

Contact us at [email protected] or on 01925 943950.

Information, not advice

This site gives general information about specialist supported housing. It is not financial, tax or legal advice, and it is not a recommendation to buy.

Alderton Hale introduces buyers to new homes and is not regulated by the Financial Conduct Authority. Buying a home through us is not a regulated investment, and the Financial Ombudsman Service and the Financial Services Compensation Scheme do not cover it.

Do your own checks, and take independent legal advice, and financial or tax advice where you need it, before you commit.

Homes and figures

Homes, prices, rents and lease terms can change or be withdrawn at any time. A listing is not an offer, and nothing is agreed until contracts are exchanged.

The figures that count are the ones in the lease, the valuation and the contract your solicitor checks, not the ones on this site. Photographs and plans show what a home is like, and may not be exact.

The returns calculator

The calculator works out your own assumptions. Its results are an illustration, not a forecast or a promise: they are before tax and the costs of selling, and a home’s value and rent can fall as well as rise.

Our part, and others’

We find homes and take buyers through the purchase. We don’t provide housing management or care: the registered provider runs the home under its lease, and care is arranged separately, by the council and a care provider.

Using this site

Use it lawfully, and don’t try to get into parts of it that aren’t meant for you, or to disrupt it. We may change, suspend or withdraw any part of it without notice.

What we own

The words, pictures and design on this site belong to us or to the people who license them to us. You can view and print pages for your own use; please ask before using them for anything else.

Links to other sites

Where we link to another site, we don’t control it and aren’t responsible for it.

Our liability

We take care to keep this site accurate, but we are not liable for loss that comes from relying on it rather than on your own advice and checks.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit.

Your information

How we use your personal information is set out in our privacy policy.

Changes to these terms

We may update these terms, and will change the date below when we do. Last updated 2 November 2026.

The law that applies

These terms are governed by the law of England and Wales, and its courts deal with any dispute. If you live in Scotland or Northern Ireland, you can also bring proceedings in your own courts.